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Customer Relationship Management

Maintaining a good relationship with current clients is key to business success (according to Kotler,
and Fox “acquiring a new customer costs 5 to 7 times more than retaining one”), therefore it is essential
to gather and inter-relate the data from the activity and interactions established between organizations
and their clients.

 


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Our goal

Our Customer Relationship Management (CRM) area works on the analysis of the consumers’ journey and the implementation of tools that allow to automate the processes and contact functions of the organizations with their clients.

 
Implementation technology

msft dynamic logo1


microsoft silver