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Insights Organization & Change Management

The subsidiary of the portuguese Lisbon town hall is responsible for providing cultural services and the management of various cultural facilities. Given its size (is composed of nine organizational units, has about 240 employees, and operates 12 facilities, ranging from the São Jorge Castle to the São Luiz Theater, the Fado Museum or the Discoveries Monument, and also organizes events such as the Festas de Lisboa – Santos Populares, Rotas & Rituais or Música nas Praças), the entity had to revise its structure, with particular focus on central services in order to strengthen the organizational dynamics.

Other Insights of Organizations & Change Management

Most failures in change processes occur because there is no shared focus defined early on. Carlos Oliveira*

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