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Technology, Telecoms & Media

LBC has more than 900 projects completed in the telecom sector, having experience in eight countries and working with more than 50 organizations in the different stages of the value chain.

Proven competencies

Our team of multidisciplinary consultants, with proven skills in telecommunications, has a results-oriented approach ("make it happen") and an enthusiastic stance focused on transformation. The main areas of competence of the LBC in the telecom area are:

  • Strategy and value creation
  • Organization and competence management/HR
  • Leadership, talent management and training
  • ICT training and various business areas
  • Process reengineering and IT/SI consulting
  • Strategic sourcing and procurement
  • Monitoring systems


Complex competition context

The telecommunications and media sector has an extraordinary importance in the world economy, contributing greatly to the evolution and success of all organizations that use telecommunications in their day to day. Unprecedented transformations are occurring because of the accelerated development of technologies.

After a few years of euphoria, most companies in this sector are now facing, among other things, a complex competitive situation and delays in the implementation of innovative technologies.


Adequacy of mechanisms

In this context, new challenges arise in the sector, which oblige managers to adapt business development mechanisms, through the strategic sharing of infrastructures, the development of new content based on innovative applications (partnerships between content and telecommunications companies), the development of digital business models (e-commerce and e-services) and attention to competition movements (strategic partnerships, mergers and acquisitions, internationalization of the activity, among others).

In addition, and considering the competitive context, the telecommunications regulator has many complex challenges, namely guaranteeing the quality of the service provided.


Leadership Business Consulting has been working alongside the major players in the sector, including the regulatory side, to support the development of strategies that allow, on one hand, the implementation of effective regulation and, on the other hand, profitability for shareholders through the development of new products, cost reduction, optimization and profitability of infrastructures, among others.


Related Insights


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MultiChoice, a satellite TV distributor and owner of the DSTV brand, was supported by Leadership Business Consulting in designing a training program for customer service supervisors (presential and on the phone) in Angola.

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The public company responsible for managing the portuguese rail network infrastructure, REFER, decided to turn its internal telecommunications unit autonomous. For this spin-off the company had the support of Leadership Business Consulting, which created a whole new company from scratch – REFER Telecom (nowadays called IP Telecom).

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tecnologia telecomunicação e media

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